Operational Delivery and Evidence Officer (Alleyways Transformation Programme) Fixed Term Contract

This is a full-time, fixed term contract post until 30 August 2028, subject to review.

As Protestants and males are currently known to be under-represented in this job group, in Belfast City Council, applications from this group would be particularly welcome. And as young people (people under the age of 35), people with a disability and people from minority ethnic communities are currently under-represented in Belfast City Council, applications from these groups would be particularly welcome. 

As part of our commitment to equality of opportunity we offer a Guaranteed Interview Scheme (GIS) for disabled applicants who meet the essential criteria for the post. Belfast City Council is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit. 

If you are appointed to the post, you will be responsible to the Alleyways Transformation Programme Manager for co-ordinating operational delivery and monitoring impact across all aspects of the Belfast Alleyways Transformation Programme.   

You will report to the Programme Manager and work closely with the Community Engagement Officer and the wider council team to manage and provide support for operational and impact monitoring elements of the project, including:

• working across council teams and external stakeholders to ensure operational aspects of the programme are co-ordinated and delivered on time and too budget; 

• assisting work to ensure council collates baseline data to support a robust data driven understanding of the programme impact on residents;

• co-ordinating delivery of the agreed monitoring framework and impact assessment;

• assisting with work to ensure resource hubs accessible to residents are operationalised at specific locations across the city;

• assisting with work to ensure future state processes are implemented within the organisation; and

• assisting to deliver a sustainability plan and business case detailing the impact of the alleyway transformation programme on the council and residents.

With over 1,400 staff the City and Neighbourhood Services Department delivers frontline services essential to the daily lives of Belfast residents.  This includes:

• Open Space & Street Scene – Managing parks, green spaces, and street cleansing operations.

• Neighbourhood Development & Regeneration – Overseeing community centres, health and wellbeing initiatives, active living, and community safety.

• Regulatory & City Services – Providing environmental health services, dog and pest control, port health, emergency planning, and bereavement services.

• Strategic Waste Management – Leading waste collection, recycling, and fleet management.

This department is committed to delivering customer-focused, cost-efficient, and impactful services to enhance the quality of life in Belfast.